Quality Medicines, Professional Counselling
Getting the right medication is only part of treatment — understanding how and when to take it is just as important. Our in-house pharmacy is staffed by qualified pharmacists and pharmacy technicians who dispense prescriptions promptly and take the time to explain each medicine to you. All our products are sourced through licensed suppliers and stored under proper conditions to safeguard their quality.
Prescription Dispensing
- Fast, accurate dispensing of prescriptions written by our doctors — no waiting in long external queues
- Verification of every prescription for correct dose, possible drug interactions and allergies
- Repeat prescriptions and medication refills for patients on long-term therapy
- External prescriptions also welcomed and honoured
Patient Counselling
Our pharmacists take time to walk you through your treatment — in English or Luganda — so that you can use your medicines safely and effectively.
- How and when to take each medicine, and for how long
- What to do if you miss a dose
- Common side effects to expect and warning signs that require attention
- Important food, alcohol or drug interactions to avoid
- Storage instructions — especially for paediatric syrups, insulin and antibiotics
Medicines & Categories Stocked
- Antibiotics, antimalarials and antifungals for common infections
- Pain relief and anti-inflammatory medicines
- Antihypertensives, oral hypoglycaemics and insulin for chronic conditions
- Asthma inhalers and respiratory medicines
- Paediatric formulations — syrups, drops and dispersible tablets
- Antenatal supplements — iron, folic acid, calcium and multivitamins
- Family planning supplies — oral pills, injectables and emergency contraception
- Wound-care supplies and basic medical consumables
Chronic-Care Refills
For patients living with diabetes, hypertension, asthma and other long-term conditions, we maintain a refill record so that medications are ready when you need them. Coordinating with our chronic-care clinic, our pharmacists help you stay on schedule and avoid treatment gaps.
Safety & Quality Assurance
- All medicines obtained through licensed wholesalers and verified for authenticity
- Cold-chain storage for vaccines, insulin and other temperature-sensitive products
- Expiry checks and stock rotation as part of routine pharmacy practice
- Confidential handling of all prescriptions and patient records
Insurance & Payment
Pharmacy services are covered under most of the medical insurance schemes we accept. Please present your valid insurance card at the pharmacy counter. Cash and mobile-money payments are also accepted, and itemised receipts are provided for reimbursement claims.
